FAQ

Yes, however, we provide a size guide for any inquiries or doubts. We recommend choosing your regular shoe size, and if there is any exception with the fit, we will clarify it in the product description.

We recommend cleaning your leather shoes with a slightly damp cloth to remove any stains. You can also use colorless furniture polish to give them shine and maintain their look. Please note that leather is a natural product and may have its own natural markings. Additionally, we suggest not wearing leather-soled shoes on rainy days as the leather soles can be damaged by water.

The available stock on the website is the same as in the showroom. If you want a product that is currently unavailable, please contact us at 092409050 with your details, and we will reach out to you if it becomes available again.

We accept payment methods such as credit and debit cards, bank transfers, and cash.

All information regarding exchanges and returns can be found in the "Exchange Policy" section.

Our store is located at Mantua 6681, corner of Cartagena (Carrasco). We are open from 11 am to 7 pm from Monday to Friday and from 11 am to 6 pm on Saturdays. During those hours, you can also reach us through our Instagram account @rosarosa_studio, via email at info@rosarosastudio.com, or by calling or sending a text or WhatsApp message to +598 9240 9050.